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Fault Code Information
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SMart eSolutions Communication Failure Message as of May 2019 Due to SHA1 Certificate Expiration
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Requirements for Remote Services on Printers Using SHA-2 Authentication Directly at Printer -OR- Via a Device Manager App
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Machine Will Not Print, Copy, or Receive Fax Jobs. Ready to Copy or Ready to Fax is Displayed on the Control Panel
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Missing Image, Image Deletion, or Image is Cut Off When Copying From the Document Glass and the Original Size is 14 Inch, Legal, Folio, or Oficio
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Unable to Send a Fax
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Printer Does Not Automatically Receive a Fax
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When the Fax Button is Pressed on the Control Panel, a Not Available Message is Displayed
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